Yesterday afternoon, rumors appeared on social media about problems with Richmond’s water utility in the wake of the winter storm.

The new mayor, Danny Avula held a news conference at 8 am this morning. He said water pressure may begin to be restored across the city in the next 4 to 6 hours.
A boil water advisory remains in effect and is expected to last approximately 48 hours due to the ongoing issues.

The City of Richmond’s Human Services partnered with the Richmond Sherrif’s Office and the American Red Cross to coordinate the distribution of bottled water on Monday to vulnerable populations and has been in close communication with providers serving the City’s most vulnerable communities. Water was distributed in high priority areas including homeless services providers, public housing, and residences that house older adults. Targeted outreach and distribution to areas of high need and vulnerable populations will continue.

UPDATE:
Per the Mayor/City Administration:

https://rva.gov/press-releases-and-announcements/news/city-richmond-restores-water-production

City of Richmond restores water production

As of 12:00 p.m., the City of Richmond has restored water production.
However, water pressure will take at least several hours to build up before it can be distributed through the network.
Residents are asked to continue conserving water when possible.
The Boil Water Advisory will remain in effect for residents who have water access until all required testing is complete and approved in accordance with drinking water quality standards.
Until the Advisory is lifted, all residents should continue to boil water before consuming it.
The City will communicate new information as it becomes available through rva.gov and its social media pages. 
As a reminder, residents experiencing emergencies should call 9-1-1 and can call RVA311 (3-1-1 or 804-646-7000) to submit a service request.