Deadline quickly approaching for City of Richmond Department of Public Utilities utility relief assistance

From City press release:

Deadline to apply for the COVID-19 Municipal Utility Relief Program is January 17. DPU representatives available to answer questions and collect applications this week!

Richmond, VA – City of Richmond Department of Public Utilities customers that have fallen behind on their utility bills as a result of an economic hardship due to COVID-19 are encouraged to submit applications for utility relief.

The COVID-19 Municipal Utility Relief Program funding provided by the federal Coronavirus Aid, Relief, and Economic Security Act (CARES Act) is being administered by the Virginia Department of Housing and Community Development and supports municipal utility relief efforts during the pandemic. The utility relief assistance program is designed to be a one‐time opportunity with one payment per household or business. Funding for the program is limited, so don’t delay in applying.

Applications are due by midnight Sunday, January 17. This one-time opportunity is to help customers pay down or pay off high utility bills as a result of COVID-19 and avoid future utility service disconnections at the end of the pandemic’s state of emergency.

The application process is simple and takes less than 5 minutes to complete. Drop by one of these locations to fill out an application or feel free to drop off your completed application. DPU representatives will be on-site to assist from 10:00 am to 1:00 pm.

Tuesday, January 12, Southside Community Services Center, 4100 Hull Street

Thursday, January 14, North Avenue Library, 2901 North Avenue

Friday, January 15, The Market @ 25th, 1330 N. 25th Street

Customers can also request an application via email to DPUCares@richmondgov.com or by calling (804) 646-4646.

To be eligible for funding under this relief program, applicants must meet the following criteria:

· Be a customer (residential or non-residential) of the City of Richmond Department of Public Utilities with active utility service;
· Have experienced/been impacted by an economic hardship due to COVID-19;
· Have fallen behind on their City water, wastewater or natural gas utility bill for services during the period of March 1, 2020 through December 30, 2020;
· Have not received any other forms of relief or financial assistance for their City utility services; AND
· Submit the completed application so that it is received by DPU on or before January 17, 2021.

With limited funds available and the application deadline quickly approaching, eligible customers are encouraged to apply immediately. More information, including the application, are available at www.rva.gov/public-utilities.

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